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Customer Feedback

 


"Excellent all around business. Customer service like the old days in town. Very fast shipping. Thanks!" - adellef@...


"These guys are simply amazing, worth advertising. I am a proud to have such great neighbors in the USA doing great things. Because when you see a company go out of its way to make things right, you know you found a company worth spreading the word about, not only this, but they promote excellent technology! I only wish for 1000 more honest reviews here like the ones I am seeing. This is a hard to find company that must have the demand to take them well into the future." orangehydro@...


"I just want to tell you how nice it was to work with your staff. They were very helpful and knowledgeable. They were able to put me onto the parts I needed and even helped a little with diagnostics of my issues. I was extremely pleased to do business with you and would definitely recommend you to friends and family. Thanks again!" -danny@...


"Thank you guys, your customer service is wonderful! I appreciate how quickly you shipped the batteries during such a busy time. You are awesome, thank you!" - sarahejohnson@...


"ESP: I just had to write to say 'many thanks'! As we were packing up for a week's vacation last weekend, we realized that the last person who borrowed our electric scooter left it with a flat. We were really hoping you could get that tube to us by Thursday, as promised. Well, you got it to us by Wednesday! We're so pleased. We haven't always had such great luck with internet sales. The last item we were supposed to get in 3 to 5 days took more then a month. Thanks again! This will be great for our vacation to gorgeous Nags Head, NC. Linda and Bruce, Loganville, PA" -baysun@...


"Great job with your web site. Ordering was very easy with all the needed information on a single page and not a lot of clutter. It would be great if all sites were more like yours." - ellick@...


"Hey guys! Just wanted to drop a line to tell you how pleased I am with the service I received from your company. I ordered the batteries on Sunday and had them in hand, and in good shape on Wednesday! Excellent product, excellent service, thanks!" -potts@...


"Thanks for correcting the problem I had with the 20Amp fuses being the wrong length, your attention to my problem was astounding to say the least. I spoke with you about the problem just yesterday and the correct fuses arrived in the mail today. I appreciate the politeness and attention that the person that dealt with me on this problem showed me. He listened to my problem, was considerate enough to let me know that you had just become aware of this problem, and apparently let your workers know the problem exists so future customers don't get any unnecessary run around as many companies would give you in these situations. I am sure that because of this sort of positive attitude to your customer's concerns, that you take time to listen to them, and show a true concern to their problems, you will be rewarded many time over with return customers that will gladly recommend your business to their friends too. Thanks for resolving my problem, the fuse is working great." -rodwil@...  


"This is a special thanks to all of you at ESP. My project: The Ultimate Beach Cart, has come together with the parts that you have supplied me. What is a beach cart you ask® Think of it as a big flat wagon with a top shelf. It will haul 4 chairs, an easy up, BBQ, play toys and duffle bag to the beach, in this case at the lake from the parking lot, to the waters edge in one trip. Last year you had to pull it... This year thanks to all at ESP, it pushes itself electrically with gears, chains, motors and controller & with a throttle all bought from you! Thanks for helping me make it all happen!!!" - LC2TMILLER@...


"I just wanted to thank you all for the great customer service. I have ordered several items from you all. Every time I call everyone I have spoken to is very nice and takes time to listen and does what ever they can to help you get the right part. Last time we ordered we received the wrong part. I called and the gentleman on the phone was very nice he listened to what the problem was, most people don't do that anymore. Right away he corrected the problem, shipped the right part and even paid the postage to send the wrong one back. So I just wanted you to know that you have some GREAT employees and to thank you for the great service." - tracie_s2008@...


"Just a quick note to say, outstanding service all the way from ordering on your website to product receipt. Excellent search engines and communication. Thanks for one of the best online purchasing experiences in a while. I will obviously look nowhere else next time I need a part." - bnews13@...


Hi, my name is Sean and I had bought some belts from this store. I just wanted to say that I am very pleased with the results your store was fast even from California to me in Connecticut and as you were trustworthy I will recommend this site to my other friends with electric scooters and you will see me buying again from you. Well I just wanted to tell you to keep up the good work. - berryboy777@...


"Great company!!!! Unbelievable shipping!! Ordered Item on a Monday received it on a Thursday. I had a question about installing the part, called and the customer service representative walked me through it. Very knowledgeable, I will definitely buy from again." - dloughary@...


"Thank you, .. I spent hours, weeks and then months to find this part locally, ... and then within 15 minutes I've located the exact part I needed online with you and then 3 or 4 days later it's in my hand. I'm impressed and I can't thank you enough. Happy Holidays from a Happy Customer." - s.coyer@...


"100% EXCELLENT!! I Have been buying for 2 years with 100% Satisfaction!" - atila3@...


"awesome!" - ninjamaster250@...


"Thank you very much for the super fast shipping job. My scooter is running great now!" - suwantak@...


"Thanks scooter guys! The links on your website to California's DMV laws for scooters was very helpful. It saved me a lot of time finding the perfect motorized transportation for me, and the site was incredibly simple to use." - matt_h@...


"If all my online transactions went this quick & easy, I could quit drinking !!!" - ricksoriginals@...


"Very cooperative and helpful. Fast shipping from US to Canada. Smooth transaction." - greatwhitetreasures@...


"That was one of the best buying experiences I have had on the internet. The product arrived about 36 hours after I ordered it, and I only paid for ground shipping! It was exactly as described, and packs quite a bit of power! I will almost certainly be doing business with you again in the future, and will recommend you to my friends with similar interests...Actually I already did tell a couple of them. Thanks again" - jeffnjulie@...


"Fast and prompt service. Great people to deal with. Thanks!" - grreese11@...


"Very professional service plus very fast. I have ordered from Australia....my order came faster than something I ordered locally within same city. It took from America two business days. I still can not believe that. Plus these people have some excellent information on what is what, including colours and diagrams, which is more than useful for modifications and repairs with no original parts. I am very happy...Yours Sincerely, Ludvik from Perth" - ludi@...


"These guys are the Best! I have used them several times and have never disappointed!" - hawkpdx@...


"Greetings, thought you may like to see an article about a scooter made using parts supplied by your company. It won first place in an engineering competition. Thanks for your help, and the fast delivery of the great parts!" - dmasquelier@...


"Great product at a great price, quick service and delivery. what a bargain!" - singin-grandma@..."


"You made my daughter happy! Great product! Great Service! Fast shipping! Thanks!" - jcp123@...


My husband and I have been franticly trying to figure out what we were going to do with a scooter that "santa" delivered to my son. I decided that I would try to find a resolution by looking on the internet. (also, something new to me). Luckily, we found your site and called, after-hours I might add, and spoke with Alex. He was soooooo nice and helpful. I thought I would let you know how lucky you are to have him.  Thank you!!!!!!  We will definitely call on you guys again." - nsdoc@...


"Great to do business with, helpful and understanding. Quality product too!" - overdrive7@...


"I just wanted to drop you a note to say how much I like my new Ideation mag wheels. They are obviously made with great care and hand finished. The bearings are much better than stock too." - sduncanae@...


"POSITIVELY EXCELLENT. These guys care about you and will make sure you're satisfied!" - rsimpule@...


"Thank you so much for your prompt answer and service. You will be our first choice for any parts or whatever we may need for our New Boundaries electric scooter." rainbow@...


"Great Seller! They really go the extra mile for you. Top notch service and product." - swknight@...


"Excellent service here. Very well may be the best business man on the net." - davenib2004@...


 

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