"Excellent all around business. Customer service like the old
days in town. Very fast shipping. Thanks!" - adellef@...
"These guys are simply amazing, worth advertising. I am a proud
to have such great neighbors in the USA doing great things. Because when you see
a company go out of its way to make things right, you know you found a company
worth spreading the word about, not only this, but they promote excellent
technology! I only wish for 1000 more honest reviews here like the ones I am
seeing. This is a hard to find company that must have the demand to take them
well into the future." orangehydro@...
"I just want to tell you how nice it was to work with your staff.
They were very helpful and knowledgeable. They were able to put me onto the
parts I needed and even helped a little with diagnostics of my issues. I was
extremely pleased to do business with you and would definitely recommend you to
friends and family. Thanks again!" -danny@...
"Thank you guys, your customer
service is wonderful! I appreciate how quickly you shipped the
batteries during such a busy time. You are awesome, thank you!"
"ESP: I just had to write
to say 'many thanks'! As we were packing up for a week's
vacation last weekend, we realized that the last person who
borrowed our electric scooter left it with a flat. We were
really hoping you could get that tube to us by Thursday, as
promised. Well, you got it to us by Wednesday! We're so pleased.
We haven't always had such great luck with internet sales. The
last item we were supposed to get in 3 to 5 days took more then
a month. Thanks again! This will be great for our vacation to
gorgeous Nags Head, NC. Linda and Bruce, Loganville, PA" -baysun@...
"Great job with your web site.
Ordering was very easy with all the needed information on a
single page and not a lot of clutter. It would be great if all
sites were more like yours." - ellick@...
"Hey guys! Just wanted to drop
a line to tell you how pleased I am with the service I received
from your company. I ordered the batteries on Sunday and had
them in hand, and in good shape on Wednesday! Excellent product,
excellent service, thanks!" -potts@...
"Thanks for correcting the
problem I had with the 20Amp fuses being the wrong length, your
attention to my problem was astounding to say the least. I spoke
with you about the problem just yesterday and the correct fuses
arrived in the mail today. I appreciate the politeness and
attention that the person that dealt with me on this problem
showed me. He listened to my problem, was considerate enough to
let me know that you had just become aware of this problem, and
apparently let your workers know the problem exists so future
customers don't get any unnecessary run around as many companies
would give you in these situations. I am sure that because of
this sort of positive attitude to your customer's concerns, that
you take time to listen to them, and show a true concern to
their problems, you will be rewarded many time over with return
customers that will gladly recommend your business to their
friends too. Thanks for resolving my problem, the fuse is
working great." -rodwil@...
"This is a special thanks to
all of you at ESP. My project: The Ultimate Beach Cart, has come
together with the parts that you have supplied me. What is a
beach cart you ask® Think of it as a big flat wagon with a top
shelf. It will haul 4 chairs, an easy up, BBQ, play toys and
duffle bag to the beach, in this case at the lake from the
parking lot, to the waters edge in one trip. Last year you had
to pull it... This year thanks to all at ESP, it pushes itself
electrically with gears, chains, motors and controller & with a
throttle all bought from you! Thanks for helping me make it all
happen!!!" - LC2TMILLER@...
"I just wanted to thank you all
for the great customer service. I have ordered several items
from you all. Every time I call everyone I have spoken to is
very nice and takes time to listen and does what ever they can
to help you get the right part. Last time we ordered we received
the wrong part. I called and the gentleman on the phone was very
nice he listened to what the problem was, most people don't do
that anymore. Right away he corrected the problem, shipped the
right part and even paid the postage to send the wrong one back.
So I just wanted you to know that you have some GREAT employees
and to thank you for the great service." - tracie_s2008@...
"Just a quick note to say,
outstanding service all the way from ordering on your website to
product receipt. Excellent search engines and communication.
Thanks for one of the best online purchasing experiences in a
while. I will obviously look nowhere else next time I need a
part." - bnews13@...
Hi, my name is Sean and I had
bought some belts from this store. I just wanted to say that I
am very pleased with the results your store was fast even from
California to me in Connecticut and as you were trustworthy I
will recommend this site to my other friends with electric
scooters and you will see me buying again from you. Well I just
wanted to tell you to keep up the good work. - berryboy777@...
Unbelievable shipping!! Ordered Item on a Monday received it on
a Thursday. I had a question about installing the part, called
and the customer service representative walked me through it.
Very knowledgeable, I will definitely buy from again." -
"Thank you, .. I spent hours,
weeks and then months to find this part locally, ... and then
within 15 minutes I've located the exact part I needed online
with you and then 3 or 4 days later it's in my hand. I'm
impressed and I can't thank you enough. Happy Holidays from a
Happy Customer." - s.coyer@...
"100% EXCELLENT!! I Have been buying
for 2 years with 100% Satisfaction!" - atila3@...
"Thank you very
much for the super fast shipping job. My scooter is running
great now!" - suwantak@...
guys! The links on your website to California's DMV laws for
scooters was very helpful. It saved me a lot of time finding the
perfect motorized transportation for me, and the site was
incredibly simple to use." - matt_h@...
"If all my online
transactions went this quick & easy, I could quit drinking !!!"
and helpful. Fast shipping from US to Canada. Smooth
"That was one of
the best buying experiences I have had on the internet. The
product arrived about 36 hours after I ordered it, and I only
paid for ground shipping! It was exactly as described, and packs
quite a bit of power! I will almost certainly be doing business
with you again in the future, and will recommend you to my
friends with similar interests...Actually I already did tell a
couple of them. Thanks again" - jeffnjulie@...
"Fast and prompt
service. Great people to deal with. Thanks!" - grreese11@...
service plus very fast. I have ordered from Australia....my
order came faster than something I ordered locally within same
city. It took from America two business days. I still can not
believe that. Plus these people have some excellent information
on what is what, including colours and diagrams, which is more
than useful for modifications and repairs with no original
parts. I am very happy...Yours Sincerely, Ludvik from Perth" -
"These guys are
the Best! I have used them several times and have never
disappointed!" - hawkpdx@...
"Greetings, thought you may like to see an article about a
scooter made using parts supplied by your company. It won first
place in an engineering competition. Thanks for your help, and
the fast delivery of the great parts!" - dmasquelier@...
"Great product at
a great price, quick service and delivery. what a bargain!" -
"You made my
daughter happy! Great product! Great Service! Fast shipping!
Thanks!" - jcp123@...
My husband and I
have been franticly trying to figure out what we were going to
do with a scooter that "santa" delivered to my son. I decided
that I would try to find a resolution by looking on the
internet. (also, something new to me). Luckily, we found your
site and called, after-hours I might add, and spoke with Alex.
He was soooooo nice and helpful. I thought I would let you know
how lucky you are to have him. Thank you!!!!!! We
will definitely call on you guys again." -
"Great to do
business with, helpful and understanding. Quality product too!"
"I just wanted to
drop you a note to say how much I like my new Ideation mag
wheels. They are obviously made with great care and hand
finished. The bearings are much better than stock too." -
EXCELLENT. These guys care about you and will make sure you're
satisfied!" - rsimpule@...
"Thank you so much
for your prompt answer and service. You will be our first choice
for any parts or whatever we may need for our New Boundaries
electric scooter." rainbow@...
They really go the extra mile for you. Top notch service and
product." - swknight@...
here. Very well may be the best business man on the net." -